FAQs
Frequently Asked Questions
General Questions
Are you licensed, Certified, and insured?
Yes, we are fully licensed and RSES-certified to handle refrigerants. We are also fully insured, and COIs are available upon request. This demonstrates our commitment to providing reliable and secure services while prioritizing your safety and peace of mind.
What Types of Rental Equipment Do You Offer?
Rent AC provides a diverse selection of rental equipment, including portable air conditioners and heat pumps, specifically catering to commercial requirements.
How Long Can I Rent Equipment for?
Rental durations vary depending on your needs. We offer flexible rental periods, ranging from daily, weekly, and monthly to long-term rentals. You can choose the duration that suits your project or situation.
Do You Provide Delivery and Pickup Services?
Yes, we offer prompt delivery and pickup services. Our team ensures that you receive the equipment you need when you need it. We understand the urgency of having the right equipment during challenging times. If you decide to "Will Call" or pickup the AC equipment at our shop, the unit must be transported upright, be properly protected with blankets and secured.
Is Your Rental Equipment Well-Maintained and in Good Condition?
Absolutely. We take pride in maintaining our rental equipment to the highest standards. All equipment undergoes regular inspections and maintenance to ensure it is in excellent working condition when you rent it.
What Happens if the Rented Equipment Malfunctions or Issues Are Encountered During My Rental Period?
In the rare event of equipment issues, we provide 24/7 technical support and assistance. Our trained technicians are available to address any problems promptly. Additionally, we can replace the equipment if necessary.
Can I Get a Free Consultation to Determine the Right Equipment for My Needs?
Yes, we offer free, no-obligation consultations. Whether you need assistance over the phone, via email, or on-site at your location, our experts help you determine the equipment that best suits your specific requirements.
What Are the Payment Options for Renting Equipment?
We accept various payment methods, including credit cards, checks, and electronic payments. Our billing process is transparent, and we provide detailed invoices for your records.
Are Your Technicians Experienced and Qualified to Install and Set Up the Rental Equipment?
Absolutely. Our team consists of experienced professionals who are well-versed in installing and setting up our rental equipment. They provide guidance and support to ensure the equipment operates safely and effectively.
Can I Extend the Rental Period if My Project Takes Longer Than Planned?
Yes, you can extend the rental period for the equipment. We understand project timelines can change, so we offer flexibility in adjusting the rental duration to accommodate your needs. Please get in touch with us to discuss extensions.